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The Houston Chronicle reported that Dillard's has a policy of hiring armed, off-duty police officers to provide security. Since 1994, at least six people have died after confrontations with Dillard's security officers. In all cases but one, the victims were minorities.
October 1, 2007 —
Dillard’s is the third largest department store chain in the United States. The company operates more than 330 department stores in 29 states. Founded in 1938 in Little Rock, Ark., the company has compiled a long list of ethical problems, including poor business practices regarding sweatshops, and disputes over not paying store suppliers, and the racial profiling of customers, Dillard’s employs more than 50,000 people, reported sales of $7.8 billion in fiscal 2007, and compensated CEO William Dillard II more than $4,000,000 in 2006.
Dillard's was sued by more than 80 African American shoppers in Texas claiming racial profiling. The company has also been sued by customers in Mississippi, Kentucky and Georgia on similar allegations. In Alabama, eight black women who were patrons of Dillard’s beauty solons sued the company for race-based pricing. Lawyers for Dillard's denied that the accusation, claiming that scientific evidence supports the theory that "ethnic" hair requires more effort to treat — and therefore should be subject to higher pricing.
In April 2001, a federal appeals court upheld the $1.2 million verdict against Dillard's in a discrimination lawsuit. The suit was filed by a black woman who said she was denied a free cologne sample because of her race.
The Houston Chronicle reported that Dillard's has a policy of hiring armed, off-duty police officers to provide security. Since 1994, at least six people have died after confrontations with Dillard's security officers. In all cases but one, the victims were minorities. None of the victims had weapons.
In January 2003, a Texas district judge ordered Dillard's not to destroy security personnel notebooks and logs that plaintiffs in lawsuits against the retailer claim may show systematic targeting of minority and low-income shoppers for surveillance and intimidation. Dillard's pulled advertising from some CBS affiliates after the network's "60 Minutes" featured a story about Dillard's alleged discrimination against minorities.
Dillards is a very racist
Dillards is a very racist store, especially the store in Newnan Ga where Randy Kronner is the store manager. His leadership is horrible and so are the managers that work up under him. Two months ago a manager by the name of Kathy who happens to be white cursed out an employee in front of a customer and still has her job, despite the fact that Mr. Kronner just fired his dock manager who happens to be black for doing the same thing as Kathy. The security in the store is horrible, on one occasion an employee was locked inside of the building and nobody knew until the customer moved around and set the alarm inside. The incidents for some reason seem to never get reported to corporate or to the public. Also this store is best known for missed mark-downs the prices on the clothing are never right thus the customers end up paying more for the item than what it is actually worth.
I agree with this comment,
I agree with this comment, Dillards is known for creating a negative work enviornment. The employees cant even get along due to the fact that they are always arguing over customers and sales.
I just had an issue whiling
I just had an issue whiling shopping with a relative. We were looking for a nice gift for Mother's day so we was just walking around talking and I noticed that we were being followed by not one or two people but four workers at Dillard's. Not only that neither asked if we needed assistance, they called the security guard to follow us a around and finally I said is stupid - what is the problem, well the next day I printed out an article about Dillard's being sued a couple years prior for racial profile, took it back to the manager at dillards described my experience and told her take this only as a warning, I felt disrespected and discriminated against. I was not the only one in the store at the time but we were the only ones being followed and watched.